Reference

Terms That Cover Your Buji Account

These Terms & Conditions set out how your Buji account works — from the checks we run before a first withdrawal to how bKash, Nagad and Rocket transactions post against your account wallet and how a dispute over a slot or live table round…

Account EligibilityPayment RulesDispute HandlingRegional Availability
Buji Terms That Cover Your Buji Account
TERMS SUPPORT LINE

Who To Contact About These Terms

Questions about a clause, a wallet transaction or a disputed round should reach the right desk the first time, so we keep the paths below tied directly to your account rather than a generic mailbox. Each channel below expects a reference from your account history, whether that's a section number from this page or a transaction ID from a bKash, Nagad or Rocket transfer, so keep those details close before you reach out.

Live Chat Inside Your Account If a clause on this page needs plain-English clarification, open live chat from inside your account and quote the section number — an agent checks your account history before replying, so keep your login details ready.
Contact Form For Formal Disputes For a dispute over a withdrawal, a voided round or a wagering rule, send the details through our contact form and reference your account number so the query gets tracked properly from the first message.
Payment Queries On bKash, Nagad, Rocket Questions about how a bKash, Nagad or Rocket transaction was applied under these terms go through the same support channel — have your transaction reference and the date ready before you reach out.
DATA & ACCOUNT SAFEGUARDS

How Your Account Data Stays Protected

Handling your account carefully means being specific about what we check, what we store and how long we keep it, rather than leaving that vague. The four points below cover identity checks, cookies, record-keeping and how you can ask for a correction — each tied to a concrete step you can actually take, not a general promise about data care.

Identity Checks Before A Payout

Before your first withdrawal clears, we check the identity and payment details tied to your account against the bKash, Nagad or Rocket number you deposited from, which keeps a hijacked account from cashing out your balance.

Cookies And Session Handling

We use cookies to keep you logged in between visits and to remember your table or slot preferences; you can clear them from your browser, though doing so may log you out of your account.

How Long We Keep Account Records

Account and transaction records tied to bKash, Nagad or Rocket payments are kept for as long as local law around financial record-keeping requires, and we don't delete a history that's tied to an open dispute.

Asking Us To Correct Your Data

If a detail on your account is wrong — a name, a wallet number, a contact address — reach out through the contact form and we'll update it once we've confirmed the change against your ID.

Common Questions About Our Terms

Below are the questions that come up most when someone actually reads this page instead of scrolling past it — access outside Bangladesh, what happens after a rule slip, and how a Crash SpinWin or live baccarat dispute gets looked at. Each answer points to a real step rather than a vague promise, so you know what to do next.

Access depends on your local law and the region you're connecting from — some slot titles, live tables or sportsbook markets may not be available everywhere, and these terms apply wherever your account is active.

Depending on the rule involved, we may limit specific features, hold a withdrawal for extra checks, or suspend the account while we look into it, and we'll always give you a reason through the contact form.

Yes — send a request through the contact form with the detail you want changed, and once we confirm it against your ID, name, wallet number or contact address gets updated on your account.

Yes — any disagreement about how a round settled, whether it's a Crash SpinWin multiplier or a live baccarat hand, is handled under the dispute section of these terms, starting with a check of the game log.

The version in effect is the one posted on this page at the time you use your account, and continuing to play after we post an update counts as accepting the new wording.

No — every bKash, Nagad and Rocket transaction you make on Buji falls under the same terms as your account overall, including how a reversal or a disputed transfer gets reviewed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.