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How Buji Handles Your Privacy

This page explains what account and payment information Buji collects when you open an account, deposit through bKash, Nagad or Rocket, or browse our live tables and slots, and how long we keep it.

Account DataPayment RecordsCookie SettingsYour RightsData Retention
Buji How Buji Handles Your Privacy
REACH OUR TEAM

Privacy Questions and Support Paths

Privacy questions usually come up around a specific bKash, Nagad or Rocket transaction, or when you want to know what account data we hold. We keep a few contact paths open so you're not stuck reading a static policy page when you have a real question about your own record. Reach out through the channels below and we'll match your request to your registered account before sharing any details, since account data is only discussed with the account holder.

Support Chat Message our support team about how your account or payment data is used — ask about a specific bKash, Nagad or Rocket transaction record and we'll explain what we hold and why.
Email Requests Send a written request if you want a copy of your account data or you'd like a correction made — include your registered mobile number so we can verify the account is yours.
Account Help Desk Our account help desk handles wallet verification questions, including why a Rocket or Nagad withdrawal needed extra document checks before it cleared to your bank.
SECURITY PRACTICE

Data Handling We Follow

Protecting your account data starts with how we log things: session activity, wallet references and login attempts sit behind the same account security checks we use to release withdrawals. We limit who inside the team can view stored details, and any request to change or delete account data goes through account verification first, not a support shortcut. Because access to our platform depends on your local law and eligible region, we treat identity checks as part of protecting your data, not friction added for its own sake.

Account Security Login attempts and device changes on your account are logged so we can flag anything unusual before a withdrawal request through bKash, Nagad or Rocket goes through.
Cookie Use Cookies keep your session active and remember basic preferences like language; they don't track your browsing outside our platform and you can clear them from your browser settings.
Data Retention Account and payment records stay on file while your account is active and for a further period afterward, mainly to support verification if a Rocket or Nagad transaction is later queried.
Change Requests If details tied to your account are wrong, such as a mismatched mobile number linked to bKash, you can ask us to review and correct the record directly.

Privacy Policy Questions You Might Have

Here are the privacy questions we hear most from Bangladesh players opening an account or checking a bKash, Nagad or Rocket transaction record. If your question isn't covered, the support paths above will get you a direct answer tied to your own account rather than a general policy line. Availability of account features can depend on your local law and eligible region, so some answers may vary based on where you're accessing the platform from.

We collect your registration details, device information and the payment records created when you deposit or withdraw through bKash, Nagad or Rocket, so your account wallet stays accurate.

No. We only keep the transaction reference numbers needed to match a deposit or withdrawal to your account; your mobile wallet PIN stays with your payment provider, not with us.

Yes, you can request a correction or removal through the support channels listed above; we verify the request against your registered account before making any change.

Records stay on file while your account is active and for a further period afterward, mainly so we can verify a past bKash, Nagad or Rocket transaction if it's queried.

We don't sell account or payment data to outside advertisers; information collected is used to run your account, process transactions and keep the platform secure.

Access to our platform and how your data is handled can depend on your local law and eligible region, so some details may vary depending on where you're browsing from.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.